FAQ

About our Lockets and Felt Pads

Scentz Jewellery Lockets are made from hypoallergenic surgical grade 316L stainless steel material.  It is suitable for most people with a metal allergy. Our aromatherapy lockets and car diffusers are enclosed with strong magnets to keep felt pads in place.

 

How to use lockets

Add 1 to 3 drops of your favourite essential oil on the felt pad.

Place the felt pad in the locket and enjoy the benefits of your personal aromatherapy essential oil diffuser for days.

 

Felt Pads

Felt pads are highly absorbent to hold several drops of essential oils.

To reuse felt pads, simply hand wash in warm soapy water and air dry.

For your convenience, you can purchase refill felt pads to fit your lockets under Gift Packs and Accessories.

 

Essential Oils

We source our 100% pure and natural essential oils from New Zealand and all over the world. 

 

Using Essential Oils

Please refer to our blog and Pinterest page for more information on the benefits of using essential oils.  Please ask advise from a medical practitioner if you are pregnant or have a medical condition if you are uncertain. 

 

Secure Online Payment Details

All prices on the website are in NZ Dollar (NZD)  and inclusive of GST. Prices may change without prior notice.

Payment for purchases from Scentz Jewellery via

Paypal Express Checkout : Visa and Mastercards are accepted using this system. Paypal uses SSL technology to keep your information safe. All credit cardholders are subject to validation checks and authorisation by the card issuer.

OR

POLi Payment System where funds will be debited directly from your bank account via a secure banking system. To learn more visit https://www.polipay.co.nz/

When you choose POLi the transaction is done within the protection of your Internet Banking facility. Your confidential information is not disclosed to any third party, including us.

OR

Internet Bank Transfer to ANZ Bank Acc Number 06-0941-0495615-00 

  • Particulars: Last Name and Initials
  • Reference: Invoice Number

  

International Orders

Please email us to inquire about international orders.

 

Out of Stock

If the item is out of stock or delayed, we will inform you via email or phone.

 

Cancellation

Please contact sales@scentzjewellery.co.nz if you have any queries on cancelling your order. We are unable to cancel your order once it has been processed for shipment. A cancellation fee is charged dependent on administration expense.

 

Return Policy and Guarantee

All our products are checked before it is packaged and delivered to you.

In the event that the product is faulty, please notify us within 14 days of receiving your product. We will meet our obligations under the Consumers Guarantees Act to provide a solution. Please return the goods within 14 days of receipt of goods. In the rare event that there is a fault with the product, we will send a replacement or give you a refund.

We will require

  • Proof of Purchase
  • Products returned
  • Products in new unused condition and in original packaging

 

Privacy Policy

Scentz Jewellery respects your privacy and personal details. The information you provide will be kept confidential and not be passed on to a third party. If you have any issues or concerns, please email us at sales@scentzjewellery.co.nz

 

Wholesale or Bulk Orders

Having a fundraiser? Want to sell something at a local market or fair? Or would you like a bulk order for your company/event/wedding party? Email me at sales@scentzjewellery.co.nz for more information.

 

Connect with us

Email us at sales@scentzjewellery.co.nz for

  • Sales and product inquiries
  • Product reviews
  • General information
  • Wholesale or bulk orders

 

Like and follow us on Facebook, Pinterest, Instagram and our Blog for ongoing product updates, latest additions to our collections, promotions and discounts.

Facebook: https://www.facebook.com/ScentzJewellery/

Pinterest: https://nz.pinterest.com/scentzjewellery/

Instagram: https://www.instagram.com/scentz_jewellery/