Shipping and Delivery

Shipping and Delivery

We aim to process your order within 7 working days upon receipt of payment if your order is in stock. If your product is not in stock, we will contact you via email or phone.

We will send you a dispatch notice once your order has been shipped.

Rural Deliveries incur an additional cost and may take up to 10 days. Please contact us or your local postal delivery service for more information.

We do not accept PO Box addresses and are unable to deliver to outer islands.

If your parcel does not arrive within 7 working days, please contact us sales@scentzjewellery.co.nz to request a track and trace.

 

Shipping Cost

We offer FREE domestic shipping on orders over $70.

Our shipping rate for orders under $70 is charged at $5.

All our products are shipped from New Zealand via NZ Post or Courier Post via tracking service.

International Shipping

Please email sales@scentzjewellery.co.nz if you require international shipping.